Terms of Service
Short version: These terms govern how we work together. We deliver quality work; you pay on time and respect our IP until it's assigned to you. Disputes are resolved in good faith first.
1. Acceptance
By accessing https://www.blazedev.org/ or engaging BlazeDev for services, you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.
These Terms apply to use of the website and to project engagements where no separate written agreement exists. Where a separate Statement of Work or Master Services Agreement has been signed, that document takes precedence over these Terms for the relevant engagement.
2. Services
BlazeDev provides custom software development, mobile application development, cloud infrastructure, and UI/UX design services ("Services"). The specific scope, deliverables, timeline, and fees for any engagement are defined in a Statement of Work ("SOW") agreed in writing before work commences.
We reserve the right to decline or discontinue any engagement at our discretion, provided reasonable notice is given and any fees paid for work not yet started are refunded.
3. Fees & Payment
3.1 Invoicing
Fees are as specified in the applicable SOW. Unless otherwise agreed, invoices are issued upon project milestones or on a monthly basis for retainer engagements.
3.2 Payment Terms
Invoices are due within 14 days of issue. Overdue invoices accrue interest at 1.5% per month (or the maximum permitted by applicable law, whichever is lower). We reserve the right to pause work on accounts with outstanding invoices beyond 30 days.
3.3 Taxes
All fees are exclusive of applicable taxes (VAT, GST, or equivalent). Where we are required to collect such taxes, they will be added to the invoice. You are responsible for any withholding taxes applicable in your jurisdiction.
3.4 Expenses
Out-of-pocket expenses (third-party licences, hosting, travel where pre-approved) are billed at cost with receipts and are payable in addition to service fees.
4. Intellectual Property
4.1 Client-Owned Deliverables
Upon receipt of full payment, BlazeDev assigns to you all rights, title, and interest in the custom deliverables created specifically for your project under the SOW, including source code, designs, and documentation ("Deliverables").
4.2 BlazeDev Background IP
We retain ownership of all pre-existing tools, frameworks, libraries, and methodologies developed independently of the engagement ("Background IP"). To the extent Background IP is incorporated into Deliverables, we grant you a perpetual, royalty-free licence to use it solely as part of the Deliverables.
4.3 Open Source
Where we use open-source components, their licences apply. We will notify you of any material open-source inclusions in the Deliverables and their applicable licences.
4.4 Portfolio
Unless you request otherwise in writing, we may display a general description of our engagement and non-confidential project outcomes in our portfolio and marketing materials.
5. Confidentiality
Each party agrees to keep the other's confidential information strictly confidential and to use it only for the purpose of the engagement. Confidential information means any non-public information disclosed in connection with the engagement, including technical, business, and financial information. This obligation survives termination for 3 years. It does not apply to information that is or becomes public through no fault of the receiving party.
6. Client Responsibilities
To enable us to deliver on time and on scope, you agree to:
- Provide timely access to required systems, accounts, and personnel.
- Supply accurate and complete briefs, assets, and feedback.
- Review and approve deliverables within the timelines specified in the SOW.
- Ensure that any materials you provide do not infringe third-party rights.
Delays caused by late feedback or approvals on your side may affect the project timeline and are not grounds for a refund.
7. Warranties
BlazeDev warrants that:
- Services will be performed with reasonable skill and care.
- Deliverables will materially conform to the agreed specification at the time of delivery.
- We have the right to grant the intellectual property rights set out herein.
We provide a 30-day bug-fix warranty from the date of delivery for defects that prevent the Deliverables from functioning as specified. This warranty does not cover issues arising from your modifications, third-party software changes, or use outside the agreed specification.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability for any claim arising from an engagement is limited to the fees paid by you for the specific SOW giving rise to the claim in the 3 months preceding the claim.
- Neither party is liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunity.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Termination
Either party may terminate an engagement by giving 14 days' written notice. Upon termination:
- You pay for all work completed to the date of termination.
- We deliver all completed Deliverables and work-in-progress upon receipt of final payment.
- Any advance payments for work not yet commenced are refunded pro-rata.
We may terminate immediately if you breach a material term of these Terms and fail to remedy it within 7 days of written notice. For full refund details, see our Refund & Cancellation Policy.
10. Website Use
You may use our website for lawful purposes only. You must not attempt to interfere with the website's security, scrape it in bulk, or use it to distribute malicious content. We provide the website on an "as is" basis and make no warranty as to its availability or accuracy.
11. Governing Law & Disputes
These Terms are governed by the laws of England and Wales. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation for 30 days before pursuing formal proceedings. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms from time to time. Updates take effect 14 days after posting. Continued use of our website or services after that date constitutes acceptance. Active project engagements are governed by the Terms in force when the SOW was signed unless both parties agree otherwise.
13. Contact
Questions about these Terms? Reach us at:
blazedev.build@gmail.com