Privacy Policy

Last updated - January 1, 2026

Short version: We only collect what we need to work with you, we never sell your data, and you can ask us to delete it at any time. The full details are below.

1. Who We Are

BlazeDev ("we", "us", or "our") is a software development studio. Our registered contact for data matters is blazedev.build@gmail.com. This policy explains how we handle personal data when you visit our website or engage our services.

2. What Data We Collect

Information you provide directly

  • Contact enquiries - name, email address, company name, and project description when you reach out via email or any contact form.
  • Client onboarding - billing details, company registration information, and contractual data needed to fulfil our engagement with you.
  • Communications - emails, meeting notes, and call recordings (where consent is given) during an active engagement.

Information collected automatically

  • Usage data - IP address, browser type, pages visited, and referral source collected via our analytics provider (currently Plausible Analytics, a privacy-first, cookie-free solution).
  • Log files - server access logs retained for up to 30 days for security and debugging purposes.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries and evaluate project fit.
  • To deliver and manage software development services under a signed contract.
  • To send invoices and manage payment.
  • To comply with legal and regulatory obligations.
  • To improve our website using anonymised analytics.

We do not use your data for advertising, profiling, or selling to third parties.

4. Legal Basis for Processing (GDPR)

Where GDPR applies, we process your data on the following legal bases:

  • Contract - processing necessary to fulfil a service agreement.
  • Legitimate interest - responding to enquiries, maintaining security logs.
  • Legal obligation - retaining financial records as required by law.
  • Consent - where you have explicitly agreed (e.g., recording a call).

5. Data Sharing

We share your data only with trusted processors required to operate our business:

  • Cloud infrastructure - Cloudflare (hosting and CDN).
  • Analytics - Plausible Analytics (no cookies, no personal data).
  • Email - Google Workspace (for business email).
  • Invoicing - accounting software used to generate and send invoices.

All sub-processors are bound by data processing agreements and maintain appropriate security standards. We do not transfer data outside of jurisdictions with adequate protection without appropriate safeguards in place.

6. Data Retention

We retain personal data only as long as necessary:

  • Enquiry data with no resulting engagement: deleted within 12 months.
  • Client project data: retained for 5 years after project completion for warranty and legal purposes.
  • Financial records: retained for 7 years as required by applicable tax law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access - request a copy of your personal data.
  • Rectification - ask us to correct inaccurate data.
  • Erasure - request deletion of your data (subject to legal retention requirements).
  • Restriction - ask us to limit how we use your data.
  • Portability - receive your data in a machine-readable format.
  • Objection - object to processing based on legitimate interest.

To exercise any of these rights, email us at blazedev.build@gmail.com. We will respond within 30 days.

8. Cookies

Our website uses no tracking or advertising cookies. We use Plausible Analytics, which does not set any cookies and does not collect personally identifiable information. For full details, see our Cookie Policy.

9. Security

We implement industry-standard technical and organisational measures to protect your data, including TLS encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are directed at businesses and individuals aged 18 or older. We do not knowingly collect personal data from anyone under 16. If you believe a minor has provided us with data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this policy periodically. When we do, we will update the "Last updated" date above. For significant changes affecting how we process your data, we will notify active clients directly. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

Questions, requests, or concerns about your privacy? Contact us:
blazedev.build@gmail.com